Privacy Policy
Update date: Sep 26, 2022
Effective date: Sep 26, 2022
Please take some time to familiarize yourself with our privacy practices, and if you have any questions, please let us know.
We promise you
This privacy policy stipulates how Yanhe Intelligent Technology (Hangzhou) Co., Ltd. (hereinafter referred to as "Yanhe" or "we") collects, uses, discloses, handles and protects the information you provide to us when you use our products and services . If we ask you to provide certain information in order to verify your identity when using research and services, we will strictly abide by this privacy policy and/or our user terms and conditions to use this information.
This privacy policy was formulated with full consideration of your needs; it is very important that you fully understand our personal data collection and use practices and are confident that you can ultimately control the personal information provided to Yanhe.
In this privacy policy, "personal information" refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. Such personal information includes your name, address, telephone number and email address.
By using research and products and services, it means that you have read, approved and accepted all the terms in this privacy policy, including any changes we may make at any time. We are committed to complying with applicable laws (including the data protection laws of your location) to protect the privacy, confidentiality and security of your personal information. At the same time, we promise all our employees and agents to fulfill these obligations.
Finally, what we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this privacy policy, please contact our privacy policy officer at info@yhetechs.com so that we can deal with your special needs. We are happy to deal with your problem directly.
Instructions for using APP device permissions
1 Permission to read phone status: When you run the APP to use the smart watch call notification function, we will apply to you for this permission, the purpose is to provide the user call notification function. If you do not enable this permission, you will not be able to use the smartwatch call notification related functions, but it will not affect your use of other services.
2 Read and write external storage permissions: When you use the avatar settings, customer service, and OTA in the APP to download files to the device, you can use or save pictures and files by turning on the storage permissions. If you do not enable this permission, you will not be able to use functions related to memory card reading or caching, but it will not affect your use of other services.
3 Album permissions: When you use the avatar settings and customer service function in the APP, you can open the album permission to upload pictures from your device. If you do not enable this permission, you will not be able to use the functions related to image uploading, but it will not affect your use of other services.
4 Camera permissions: When you use the avatar settings and customer service function in the APP, you can activate the camera permissions for real-time shooting and upload pictures or set avatars. If you do not enable this permission, you will not be able to use pictures or shooting related function, but it does not affect your use of other services.
5 Location permission: When you use the smart watch device in the APP to search and synchronize the weather function, you can turn on the location permission to search for Bluetooth devices and weather information. If you do not enable this permission, you will not be able to search for and connect to Bluetooth devices, but it will not affect your use of other services.
6 Contact list permission: When you run the APP to use the smart watch call notification function, we will apply to you for this permission, the purpose is to provide the user call notification function. If you do not enable this permission, you will not be able to use the smartwatch call notification related functions, but it will not affect your use of other services.
7 Call record permission: When you run the APP to use the smart watch call notification function, we will apply to you for this permission, the purpose is to provide the user call notification function. If you do not enable this permission, you will not be able to use the smartwatch call notification related functions, but it will not affect your use of other services.
8 Bluetooth permission: When you use the APP to connect to the smart watch, we will apply to you for this permission, the purpose is to provide users with the function of searching for and connecting to Bluetooth devices. If you do not enable this permission, you will not be able to use smart watch devices.
The permissions we apply for will be consistent with the service functions we provide. If the business functions we provide are adjusted, the device permissions we've applied for will also be adjusted accordingly. When we access the device permission for the first time, we will separately prompt you whether to enable it and explain the purpose of its application. You can set these functions independently in the device settings. Please note that when you turn on these permissions, you're authorizing us to collect and use personal information to implement the above functions. If you turn off the permissions, you cancel these authorizations, and we will no longer continue to collect your personal information, nor can it provide you with the above-mentioned functions corresponding to these authorizations. Your decision to switch off the authority will not affect the previous processing of personal information based on your authorization.
Instructions for third-party SDK collection and usage information
In order to ensure the realization of related functions of the transfer App and the safe and stable operation of the application, we may access a software development kit (SDK) or similar application provided by a third party to achieve related purposes.We will conduct strict security assessments on software tool development kits (SDKs) or similar applications used by partners to obtain information to protect the security of your personal information. The following is the information of the main third-party service providers that we currently use:
Third-party SDK name: Jiguang Push SDK
Purpose: Push messages to users
Types of Personal Information Collected:
Device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI information, etc.): used to identify unique users and ensure the accurate delivery of message push; optimize push channel resources, we will vary according to the device The active status of the APP, integrate the channel resources for message push, and improve the message delivery rate for developers; provide developers with smart labels and services to display business statistics;
Network information and location information (IP address, WiFi information, base station information and other related information): Optimize the network connection request between the SDK and Jiguang server to ensure the stability and continuity of the service; realize the function of regional push.
Third-party privacy policy link:https://www.jiguang.cn/license/privacy
What information is collected and how is it used?
Types of information collected
In order to provide you with our services, we will ask you to provide the personal information necessary. If you do not provide personal information, we may not be able to provide you with our products or services.
We will only collect information that is necessary, specific, clear and legitimate for the service you choose, and will not further process relevant information in a way that is inconsistent with these purposes. According to the service you choose, we collect the following types of information (regardless of whether it is personal information): avatar, nickname, gender, birth date, height, weight, mobile phone number, e-mail, registered location, business-related information: blood pressure, heart rate, blood oxygen, pedometer, sleep, calories, exercise, heart rate variability.
About your information: when you research your account, we will collect and use your e-mail address according to the registration method you choose; and your uploaded avatar, nickname, gender, time zone, language and region data.
Personal information: After launching the BP doctor App for the first time, we need you to provide birthday, height, weight, and gender data.
Data recorded by the device: When you use the BP doctor App to synchronize the data of the relevant device, we will record the information collected and calculated by the device, including the number of steps, heart rate, PPG data, distance during exercise, pace, speed, cadence, step width. When you open the BP doctor App after exercising, the exercise information recorded by the device will be automatically synchronized to the BP doctor App.
Behavior marking information: When you choose to mark related activities on the BP doctor App, the BP doctor App will synchronize the activity information collected by the device to provide you with the corresponding service marking function.
Incoming call information: When you use the call notification function, the BP doctor App will get the call, and address book data. With your permission, the related incoming calls, and address book data will be displayed on the watch and other devices, but the BP doctor App will not upload your related incoming calls, and address book data. It will only be temporarily stored locally on the device. Every day at 00:00, the contents of the call records are cleared.
Mobile phone information: When you use the BP doctor App and the services provided by research and service providers, we need to obtain your mobile phone operating system version and mobile phone brand model, mobile phone hardware identifier (IDFA, IMEI), mobile phone system time, region and Language.
Network usage data: We may collect network types, network signals, and network operators related to specific functions of the BP doctor App.
Relatives and friends information: When using the function of relatives and friends, you can choose to add other users as your relatives and friends. After your relatives and friends are authorized, your relatives and friends' data (such as activity data, sleep data, blood pressure data, heart rate data, blood oxygen data, calories data) will be used to show you.
Other information: When you use other features or new features of the product, we will collect your information after obtaining your consent. Unless collection is required in accordance with relevant laws and regulations, refusing to provide this information will only make you unable to use the specific functions, but will not affect your normal use of the product.
How this personal information will be used:
The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable laws. You hereby agree that we process personal information for the purposes specified in this privacy policy and disclose personal information to our affiliates (which involve communications, social media, technology, and cloud business) and third-party service providers.
We may use your personal information for the following purposes:
Set up a BP doctor APP account: When you create a BP doctor App account through the BP doctor App, the information you fill in will be used to create your account and display relevant data in the BP doctor App. After the account is created, you will be assigned to one ID corresponding to the account. You have the right to cancel your account. In "My-Account Settings-Cancel Account", after the account is canceled, our server will clear any personal data related to you.
Perform device binding, activation and application: When you use the device for the first time, your ID and device information will be used to bind and activate the device; and the relevant information may also be applicable to your device update, fix bugs, optimize products or Restore the original factory settings.
Sleep information result display: We will use personal body data and data recorded by the device to calculate sleep information, which will be displayed to you in the BP doctor APP, such as sleep score, sleep time, and sleep duration distribution.
Display of sports health information results: We will use personal body data and equipment recorded data to calculate exercise and health information, which will be displayed to you in the BP doctor APP, such as heart rate information (resting heart rate, all-day heart rate zone, average heart rate, maximum Heart rate, minimum heart rate), blood oxygen saturation (SpO2), exercise record.
Display incoming calls and messages: If you choose to enable the call and text message reminder function, when your mobile phone receives an incoming call or text message, your device will display the content of the call or message synchronously, and the aforementioned information will only be used to display it on the device , Will not be uploaded to the cloud.
Notification reminder function: If you enable the notification and reminder function, the reminder information you set on the BP doctor App will be pushed to the device at the same time. The aforementioned information will only be displayed on the device, but will not be uploaded to the cloud.
Provide alarm clock reminder function: When you turn on the alarm clock reminder in APP, promptly remind you through the device vibration.
Bluetooth phone: Some devices support this function. After the device is successfully paired with the mobile phone Bluetooth, if your mobile phone receives an incoming call, the caller information will be displayed on the device side simultaneously, and you can use the device to answer or hang up the call; if you have missed calls, the relevant information will also be displayed on the device Display until you close the message. Please rest assured that the incoming call information will only be displayed on the device side, and we will not store relevant information.
Heart health monitoring function: Some devices support the heart health monitoring function. If you choose to enable this function, we will collect your heart beats for monitoring your heart health so that you or your doctor can monitor your health Heart health makes recommendations.
Device setting function: In order to support your better use of the device, you can set the device, including the watch face, screen brightness, alarm clock, stopwatch and timer functions. Please rest assured that your setting information is only stored on the device and will not be uploaded to the cloud.
Determine if the phone is supported. The information related to your mobile phone will be used to determine whether your mobile phone can use the BP doctor App.
Provide network-related services. BP doctor App will, according to different network types, network signals and other information, for example, will prompt the user the required traffic and determine whether there is a new version of BP doctor App that can be updated.
Statistical analysis: We will conduct statistical analysis on our services or equipment, and may share these statistical data with the public or third parties for the purpose of showing trends in the use of our products or services and optimizing products and services.
Direct promotion
We may use your phone number, email address, BP doctor account, mobile hardware identifiers (such as IDFA, IMEI) to provide you with research and companies and business partners (providing networks, mobile applications, cloud products and services, and Health management and related insurance products and services) products and services related promotion materials. In order to provide a better user experience, we will recommend the above products, services and activities based on your device information, birthday, age, gender, and geographic location. We strictly abide by the data protection laws of your location, and we will only use your personal information with your consent or when you do not object to it. You have the right to terminate our use of personal data planned for direct marketing.
Cookies and other technologies (when browsing https://www.yhetechs.com/)
To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store your preferences. We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies. But if you do this, you need to personally change the user settings every time you visit our website.
What data do we collect and how will it be used?
Research and third-party service providers all use cookies, tags, scripts and other technologies. These technologies are used to analyze trends, manage websites, track website user dynamics, and collect demographic data about our overall user base. We will receive reports on the use of the above technologies prepared by relevant companies individually and as a whole.
Log files: As with many websites, we collect certain data and store them in log files. Such data includes Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click traffic data. We will not associate such automatically collected data with other data we collect about you.
Advertising: We cooperate with third-party service providers to display advertisements on our website or manage our advertisements on other websites. Our third-party service providers may use cookies and other technologies to collect information about your activities on this website and other websites in order to provide you with advertisements based on your browsing activities and interests.
Mobile analysis: We use mobile analysis software in some mobile applications to let us know more about the mobile software functions on your mobile phone. This software can record the frequency of your use of the application, events that occur in the application, comprehensive usage, performance data, and information about application failures. We will not associate the data stored in the analytics software with any personal data you submit in this mobile application.
Local Storage-HTML5/Flash: We use Local Storage Objects (LSO), such as HTML5 or Flash to store content and preferences. Third parties that cooperate with us and provide certain features on our website, or display advertisements based on your web browsing activities, also use HTML5 or Flash cookies to collect and store information. Various browsers will provide their own management tools to delete HTML5 LSO.
Who do we share your information with?
We will not sell any personal information to third parties.Currently, there is no third-party service provider. If new service providers access in the future, we will update the privacy policy.
Information that does not require consent
We may share anonymous information with third parties (such as our advertisers) in an aggregated form for commercial purposes; we may share general usage trends of our services with them, such as in certain groups of people who purchase certain products or engage in certain transactions The number of customers in.
For the avoidance of doubt, Yanhe may collect, use or disclose your personal information without your consent under the circumstances and scope expressly permitted by the local data protection law (for example, based on the requirements of the competent authority), and when we may I believe in good faith that when disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to government requests, disclose your information without your consent.
Information that you actively submit and share with third parties
In the process of using the services provided by R&D, you may take the initiative to submit or upload some information pictures and texts to R&D and R&D partners. Please consider carefully before deciding whether to submit.
Security
We are committed to ensuring the security of your personal information. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures and procedures to protect the information we collect from your mobile devices and research and websites. We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable measures to protect your personal information. For example, the exchange of data (such as credit card information) between your browser and the "service" is protected by SSL encryption; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being malicious Attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses and promotional activities to strengthen employees’ awareness of the importance of protecting personal information.
All your personal information is stored on a secure server, protected in a controlled facility, and stored locally in the country. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest level of security. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be disciplined or terminated. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will strictly select business partners and service providers, and implement the requirements for personal information protection into the business contracts of both parties and other activities. We guarantee that employees and third-party service providers who access this information to help provide you with products or services have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be disciplined or terminated.
We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always secure. Therefore, we cannot guarantee the security or integrity of any personal information during two-way transmission over the Internet, and emails, instant messaging, and communication methods are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will promptly notify you in accordance with the requirements of laws and regulations The basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can prevent and reduce risks on your own, and remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement. We will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
What can you do!
By not disclosing your login password or account information to anyone (unless that person is formally authorized by you), you can set a unique password for research and development to prevent the leakage of other website passwords from jeopardizing your account security. Please do not disclose the verification code you receive to anyone (including those who claim to be Yanhe customer service) at any time. Whenever you log in, especially when logging in on another person’s computer or a public Internet terminal, you should always log out at the end of the session.
Yanhe is not responsible for the security omissions caused by third parties accessing your personal information due to your failure to maintain the privacy of your personal information. In spite of the above provisions, if any other user on the Internet uses your account without authorization or any other security breach, you must notify us immediately.
Your assistance will help us protect the privacy of your personal information.
Retention policy
We retain personal information based on the period necessary for the purpose of information collection described in this privacy policy and the privacy policy of specific services, or comply with applicable legal requirements. After completing the collection purpose, or after we confirm your deletion or cancellation application, or after we terminate the operation of the corresponding product or service, we will stop retaining it and delete or anonymize it.
Access other functions on your device
Our app may access certain functions on your device, such as Bluetooth status, and other functions. This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you can revoke permission by closing the application on your device or contacting us at info@yhetechs.com.
You can control your information!
Yanhe recognizes that everyone has different concerns about privacy. Therefore, you can carefully decide to use the various functions of research and products to restrict the collection, use, disclosure or processing of your personal information, and to control your privacy settings:
If you have previously agreed to our use of your personal information for the above-mentioned purposes, you can change your decision by contacting us in writing or emailing info@yhetechs.com at any time.
Access, update or correct your personal information
You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, we will ask to verify your identity before we process your request. Once we have obtained sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified by the applicable data protection law.
We usually provide these services for free, but reserve the right to charge a reasonable fee for your data access request.
If you wish to request access to the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible or send an email to the email address provided below. Email: info@yhetechs.com.
More detailed information related to the personal information in your BP doctor App account can be accessed and changed by logging in to your account through your device.
Withdraw consent
You can revoke your consent to the collection, use and/or disclosure of your personal information that we hold or control by submitting a request. This can be revoked by sending an email to info@yhetechs.com. We will process your request within a reasonable time after you make the request, and will no longer collect, use and/or disclose your personal information in accordance with your request.
Please note that withdrawing your consent will lead to certain legal consequences. According to the scope of your withdrawal of consent to allow us to process your personal information, this may mean that you cannot enjoy some or all of the products and services of Yanhe.
Other regulations
minor
We believe that it is the responsibility of parents to supervise children's use of our products and services. If your child is a minor under the age of 14, before your child uses the products and services we provide, you, as a parent or guardian, must explicitly agree to research and collect your child's personal information in accordance with the provisions of this privacy policy.
If parents or guardians have reason to believe that minors have submitted personal information to Yanhe without their prior consent, please contact us to ensure that such personal information is deleted, and to ensure that minors unsubscribe from any applicable BP doctor App service.
Priority
If you agree to the applicable user agreement, and there is an inconsistency between such user agreement and this privacy policy, such user agreement shall prevail.
Update of privacy policy
We will review the privacy policy on a regular basis. In order to reflect changes in our information practices, we may update this privacy policy. If we make a major change to this privacy policy, we will notify you via email (send to the email address specified in your account) or publish on all research and websites or via mobile devices, so that you can understand the information we collect and how we use it these messages. Such privacy policy changes will be applicable from the effective date specified in the notice or website. We recommend that you check this webpage regularly for the latest information on our privacy practices. Your continued use of the products and services on the website, mobile phone and/or any other device will be deemed to have accepted the updated privacy policy. When we collect more personal information from you or we hope to use or disclose your personal information for a new purpose, we will obtain your consent again.
Third party terms and conditions
Our privacy policy does not apply to products and services provided by third parties. Research and products and services may include third-party products and services, involving system cleaning and security-related, statistics, social networking, sharing, push, and information filtering. Some of them will be provided in the form of links to third-party websites, and some will be provided as links to third-party websites. Access in the form of SDK, API, etc. When you use these products or services, you may also collect your information. Therefore, we strongly recommend that you take the time to read the privacy policy of the third party, just like reading our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Our privacy policy does not apply to other websites linked through our service.
Reaction time
Regarding any of your applications, claims, opinions or complaints in the above privacy policy, if you contact us through the methods specified in the privacy policy, we will provide feedback within 7 working days.
Contact us
Yanhe Intelligent Technology (Hangzhou) Co., Ltd.
Address: 1502, Building A, Shengda Science and Technology Park, Binjiang District, Hangzhou City, Zhejiang Province
Email: info@yhetechs.com
Thank you for taking the time to understand our privacy policy!